Accessibility

Last updated: 19 August 2026

Our commitment

Roomlift wants this site to work for everyone, whatever device or assistive technology you use. We build against the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the W3C.

How the site is built

The storefront was rebuilt from scratch in August 2026. Choices made deliberately for accessibility:

  • Semantic HTML, with descriptive alt text on product images.
  • Text and background colours chosen for contrast on a light paper background, in a single palette used consistently across the site.
  • Keyboard navigation through menus, product options, cart and checkout.
  • Product dimensions, materials and bulb specifications given as text, never as an image of a spec sheet, so a screen reader can read them.
  • Layout that reflows rather than breaks when you zoom the page.
  • No popups, no countdown timers, no auto-playing media, no chat widget and no interstitials. Nothing on this site moves, covers the page or demands attention while you are reading.

Where we are still improving

We would rather tell you what has not been checked than imply everything has.

  • The site has not been audited by a professional WCAG auditor. The points above describe how it was built, not the result of a formal conformance test.
  • The checkout is Shopify's, not ours. We do not control its markup and rely on Shopify's own accessibility work there.
  • Product photography comes from our supplier. Alt text is generated from the product name and material, which is useful but less descriptive than a written description of each image.
  • We have not tested every page against every screen reader and browser combination.

Tell us if something does not work

If you hit an accessibility barrier on getroomlift.com — a control you cannot reach with the keyboard, an image without useful alt text, text you cannot read at your zoom level, anything at all — please tell us. It gets fixed rather than filed.

Email support@getroomlift.com with the subject line "Accessibility issue".

Include the page address, the device and assistive technology you were using, and what happened. We reply within 24 hours on weekdays.

If something on the site is blocking you from ordering, email us the piece you want and we will take the order by email instead.

Standards

This statement is made in good-faith pursuit of WCAG 2.1 Level AA. It is not a guarantee, and Roomlift does not claim the site is currently free of accessibility barriers. It describes our intent, how the site was built, and what we have not yet verified.