Accessibility

Last updated: 25 May 2026

Our commitment

Roomlift is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard as published by the World Wide Web Consortium (W3C).

What we do

  • Use semantic HTML, descriptive alt text on product images, and ARIA labels on interactive elements where helpful.
  • Maintain color contrast ratios that meet or exceed WCAG 2.1 AA for body text.
  • Ensure keyboard navigation works across all interactive elements (menus, forms, cart, checkout).
  • Support major screen readers including VoiceOver (iOS, macOS), TalkBack (Android), JAWS, and NVDA.
  • Test with browser zoom up to 200% without loss of content or functionality.
  • Provide captions on video content where used.

Where we are still improving

We are a small team and accessibility is an ongoing effort, not a one-time checkbox. Areas where we know we have more work to do:

  • Some legacy product images need updated alt text.
  • The pre-checkout flow has not yet been audited end-to-end with a professional WCAG auditor.
  • Third-party widgets (reviews, popups, chat) are subject to their own accessibility standards which we don't control directly — though we choose vendors who claim WCAG conformance.

Tell us if something doesn't work

If you encounter an accessibility barrier on getroomlift.com — anything from a button you can't reach with the keyboard, to an image without alt text, to a form that won't read out properly — please tell us. We'll fix it as fast as we can.

Email: support@getroomlift.com
Subject line: "Accessibility issue"

Include the page URL, the device and assistive technology you were using (if any), and what didn't work. We respond within one business day on weekdays.

Standards

This statement is provided in good-faith pursuit of WCAG 2.1 Level AA conformance. It does not constitute a guarantee, and Roomlift does not warrant that the entire site is currently free of accessibility barriers. It does represent our active intent and ongoing effort.